رازداری کی پالیسی (خلاصہ): ہم آپ کی ذاتی معلومات صرف آرڈر کی تکمیل، ڈیلیوری اور کسٹمر سپورٹ کے لیے استعمال کرتے ہیں۔ ہم آپ کا ڈیٹا کسی کو فروخت نہیں کرتے۔ آپ کسی بھی وقت اپنی معلومات میں تبدیلی یا حذف کرنے کی درخواست کر سکتے ہیں۔
1. Introduction
Global Enterprise (“we”, “us”, “our”) respects your privacy. This policy explains what personal information we collect when you visit primeretailsolution.pk or place an order, how we use it, and the choices you have. By using our website, you agree to this policy.
2. Information We Collect
| Type | Examples | When we collect it |
|---|---|---|
| Identity and contact | Name, phone/WhatsApp number, email address | When you order, create an account or contact us |
| Delivery details | Shipping address, city, delivery notes | At checkout |
| Order information | Products ordered, order value, payment method | At checkout |
| Account information | Username, password (stored in encrypted form) | When you register |
| Payment information | Payment method chosen (COD, bank transfer, JazzCash, Easypaisa, card) | At checkout. We do not store full card numbers on our server. [CONFIRM WITH YOUR PAYMENT PLUGIN] |
| Technical data | IP address, browser, device, pages visited, cookies | Automatically when you browse |
| Communications | Messages, WhatsApp chats, emails, reviews | When you contact us or leave a review |
| Newsletter data | Email address | When you subscribe or use the discount popup |
3. How We Use Your Information
| Purpose | Details |
|---|---|
| Process and deliver orders | Confirm your order, arrange delivery and installation, send tracking updates |
| Payments | Verify and process payments, prevent fraud |
| Customer support | Answer questions, handle returns and complaints |
| Marketing (with your consent) | Send offers, new arrivals and Eid/Ramadan sale alerts. You can unsubscribe at any time. |
| Improve our website | Understand which pages and products customers like |
| Legal compliance | Meet tax, accounting and legal obligations under the laws of Pakistan |
4. Who We Share Your Information With
We do not sell your personal information. We share it only as needed with:
| Recipient | Why |
|---|---|
| Courier and delivery partners (e.g. [TCS, LEOPARDS, TRAX]) | To deliver your order |
| Payment providers and banks (e.g. [JAZZCASH, EASYPAISA, BANK]) | To process payments |
| Website and hosting providers | To run and secure the site |
| Analytics and advertising tools (e.g. [GOOGLE ANALYTICS, META PIXEL]) | To measure traffic and ads |
| Government or legal authorities | Only when required by law or a valid legal order |
Our service providers may use your information only to perform services for us.
5. Cookies
We use cookies to keep items in your cart, remember your login, and understand how visitors use the site.
| Cookie type | Purpose |
|---|---|
| Essential | Cart, checkout and account functions |
| Analytics | Visitor statistics [IF USED] |
| Marketing | Relevant ads [IF USED] |
You can disable cookies in your browser settings, but some features, such as the cart and checkout, may stop working.
6. Data Security
We take reasonable steps to protect your information, including [SSL/HTTPS ENCRYPTION, SECURE HOSTING, RESTRICTED STAFF ACCESS]. No online system is completely secure, so we cannot guarantee absolute security. Please keep your account password private.
7. Data Retention
We keep your information only as long as needed to fulfil orders, provide support, resolve disputes and meet legal and tax requirements. After that, we delete or anonymize it.
8. Your Choices and Rights
| You can | How |
|---|---|
| Access or correct your information | Log in to your account or contact us |
| Ask us to delete your account or data | Email [EMAIL]. We may keep records we are legally required to keep. |
| Unsubscribe from marketing | Click “unsubscribe” in any email, or message us |
| Turn off cookies | Through your browser settings |
9. Children’s Privacy
Our website is for adults. We do not knowingly collect information from children under 18. If you believe a child has given us information, please contact us and we will delete it.
10. Third-Party Links
Our site may link to other websites, for example social media pages. We are not responsible for their privacy practices, so please read their policies.
11. Changes to This Policy
We may update this policy from time to time. The latest version is always on this page, with the “Last updated” date at the top.
12. Contact Us
Questions about this policy or your data?
Prime Retail Solution
Email: sale@globalenterprise.pk
Hours: Mon–Sat, 10:00 AM – 8:00 PM